I love the decor of B&N, but the employees @ Borders are much more knowledgeable. The ambience of Borders reminds me of vacationing @ the shore. B&N's vibe is like attending a lecture.
I prefer book buying where the employees actually crack open a book. *Little pet peeve*
It drives me mad... mad, I tell ya : o to talk books to an employee & see their eyes glaze over. Hello? Hello, you there? Oh, go get a shot of caffeine & get back to me, fool.
Independent booksellers need our help. They are the true unsung book/author heroes.